[This is a copy of the letter I received concerning the Utility Disk and how] [to go about getting a replacement from Radio Shack] February 8, 1990 Mr. Gale S. Ringley 16 1/2 Watt Street Athens, Ohio 45701-1928 Re: Utility Diskette Tandy 600 Portable Computer Dear Mr. Ringley: Per your January 18, 1990 letter, we have been instructed by management that you should contact the store for a replacement diskette on your Model 600 and have them call Tandy Software Assembly and ask for Orville Sewell. This information has been in the Store Operating Manual for years and our store personnel should have done this for you automatically. If I can be of any further service please contact me. Very truly yours, Mary Ann Root Staff Attorney MAR:rer 171/90-235.1